217-898-1508
About Trust Heat Cool
Established 2022
After facing the challenges of working in large local companies, where office staff often overshadowed technicians, Julie Ray and Gracie Hughes founded Trust Heat Cool with a mission to change that! They witnessed how these imbalances created communication issues and workflow inefficiencies, frustrating clients and driving up costs. High turnover among technicians led to unskilled labor, leaving both technicians and clients feeling undervalued. We’re excited to show you a better way to meet your needs! Give us a chance, and we’re sure you'll feel the positive difference in our service.
As longtime residents of the CU area for 33 wonderful years, we are deeply rooted in this community. We have even had the same cellphone numbers since cell phones first came out! Ray's background includes being a trained graphic artist and running Vision World Tattoo, a nationally recognized studio that won Best Local Business for two decades. However, after facing some health challenges, he embraced a new path.
For the past five years, Ray has had the privilege of working as a lead technician for Mike Williams, Chief Bauer, Rays Heating and Cooling, and Mattex. He also served as a supervisor of operations at a 504-unit apartment complex and the Psi Upsilon Fraternity and flipped over one hundred homes for a money man while having eight rentals of our own. Our experience has equipped us with the expertise to handle all your heating and cooling needs.
At Trust Heat Cool, we are all about fostering reliability, efficiency, and excellent problem-solving, with great people skills. Our belief in honesty guides our mission—we want to ensure you receive honest advice rather than a hard sell.
We're excited to build a close-knit team dedicated to keeping your home comfortable and efficient. Thank you for considering us for your HVAC needs! We look forward to helping you!
Let’s keep your home comfortable together!
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We proudly work with a wide range of trusted brands, including:
American Standard, Ameristar, American, Amana, Aprilaire, Aspen, Armstrong Air, Broan, Bryant, Carrier, Coleman, Comfort Maker, Daiken, Day and Night, Ducane, EcoBee, Frigidaire, Fraiser Johnstone, Fujitsu, Gibson, Goodman, General Electric or GE, Heil, Janitrol, Kenmore, Lennox, Lochivan, Luxaire, Magic Chef, Master Cool, Maytag, Mitsubishi, Modine, Munchkin, Nutone, Panasonic, Payne, Reznor, Rheem, Rinnai, Robertshaw, Ruud, Sanyo, State, Tappan, Tempstar, Toshiba, Trane, Weil Mclain, Westinghouse, Whirlpool, White Rogers, York, and more made within the last thirty years.